Timecard in Submitted Status and Workflow Stuck

After user submits timecard for approval,the following error occurs.

Failed Activity Create Application Period Information
Activity Type Function
Error Name 100
Error Message ORA-01403: no data found ORA-01403: no data found
Error Stack HCAPPRWF.hxc_approval_wf_pkg.create_appl_period_info(HXCEMP, 9229, 167049, RUN, HXC_APPROVAL_WF_PKG.generate_app_period10) Wf_Engine_Util.Function_Call(HXC_APPROVAL_WF_PKG.create_appl_period_info, HXCEMP, 9229, 167049, RUN)

To implement the solution, please execute the following steps:

1. Go into the responsibility: Global OTL Application Developer.

2. Navigate to Preferences > Preferences.

3. Locate Preference Node for preference Time Store Approval Periods and set the value to the same period as used by preference Self Service Timecard Period for a Worker

4. Retest the issue.

5. Migrate the solution as appropriate to other environments.